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Take the First Step Toward Healing

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Frequently Asked
Questions

How do I schedule an appointment?

Scheduling an appointment is easy! You can call our office directly at (703) 520-9978. If you prefer, you can also fill out our contact form, and our team will reach out to find a time that works best for you.

During your first visit, we’ll take the time to get to know you, understand your mental health history, and discuss your goals for treatment. You’ll have an opportunity to ask any questions, and together we’ll develop a personalized treatment plan. Please bring any relevant medical records and a list of medications you’re currently taking.

We accept a variety of insurance plans. Please contact us at (703) 520-9978 or send us a message through our website’s contact form to confirm whether we accept your specific insurance. We also recommend checking with your insurance provider directly to understand your coverage and benefits.

The cost of your appointment depends on the services provided (e.g., therapy, medication management, TMS). We encourage you to reach out to our office to get a detailed estimate based on your treatment needs. We offer competitive rates and can work with you on payment options, if necessary. Please contact us to discuss your specific situation.

We understand that cost can be a barrier to care. While we do not currently offer sliding scale fees, we are happy to assist you in navigating payment options and insurance coverage. We encourage you to speak with our billing team to explore available options for financial assistance.

Yes, you can schedule an appointment even if you don’t have insurance. We offer out-of-pocket payment options, and our team can help you understand the costs of services before your visit. Please reach out to discuss your specific needs.

If you need to update your insurance or personal information, simply contact our office at (703) 520-9978 or send us a message. We’ll make sure everything is up-to-date for your next appointment.

If you need to cancel or reschedule, please give us at least 24 hours’ notice so we can accommodate other patients. You can cancel or reschedule by calling our office or sending an email. Please note that missed appointments without prior notice may incur a cancellation fee.

Our office hours are 9 AM to 5 PM. We offer flexible scheduling options to accommodate your needs, including evening and weekend appointments, when available.

You can contact our office with any questions or concerns between appointments. If you need to speak directly with your provider, we’ll make arrangements to ensure you’re supported. However, please note that urgent matters should be directed to the office so we can address them promptly.

Yes! We offer telehealth options for medication management and therapy sessions, so you can receive care from the comfort of your home. If you prefer a virtual session, please let us know when scheduling your appointment, and we’ll make the necessary arrangements.

Still have questions?

We’re here to help! If you have any other questions or need assistance, please don’t hesitate to contact us at (703) 520-9978  or via direct message. Our team is ready to assist you in every step of your mental health journey.

Take the First Step Toward
Healing

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